Your mn88 Privacy Our Commitment to Your Security

1 Introduction & Scope

Welcome to mn88. This privacy policy applies to all users of the mn88 platform. It takes effect whenever you visit the mn88 website, create an account, or use any of our services.

Mn88 firmly believes your personal information is a valuable asset. This privacy policy sets out, with full transparency, what data is collected, why it is collected, how it is used, and what rights you have.

This policy is available in both Bengali and English. In case of any conflict, the English version shall prevail. We reserve the right to update this policy at any time, and your continued use of the platform after any changes constitutes your acceptance of the updated policy.

2 What Data We Collect

Mn88 collects three types of data — what you provide directly, what is generated automatically as you use the platform, and what third parties share with us.

We never collect additional data without your consent. Every piece of information we collect has a specific and legitimate purpose.

3 How We Collect Information

Mn88 collects your information in the following ways:

• Provided Directly: Information you provide during registration, KYC verification, or when contacting support.
• Automatically Collected: When you use mn88, device and browsing information is automatically collected via cookies and log files.
• Payment Provider: Necessary information is received from our authorized payment partners for financial transactions.
• Verification Services: Approved third-party KYC services are used for identity verification.

4 Purpose of Data Use

Mn88 uses collected data solely for the following purposes:

• Account Management: Managing registration, login verification, and account security.
• Payment Processing: Verifying deposits, withdrawals, and transactions.
• Legal Obligations: Compliance with Anti-Money Laundering (AML) and KYC regulations.
• Fraud Prevention: Detecting suspicious activity and keeping the platform secure.
• Service Improvement: Analyzing user experience to continuously improve the platform.
• Contact: Sending important updates, security alerts, and promotional offers.
• Responsible Gaming: Identifying signs of excessive gaming and providing support.

We never use your data beyond the purposes stated above. You can opt out of promotional emails at any time.

5 Data Sharing & Third Parties

Mn88 never sells your data. However, certain information may be shared in the following circumstances:

• Payment Partner: Required financial information is shared with authorized payment gateways to process transactions.
• KYC Service Provider: Information may be shared with approved third parties for identity verification.
• Legal Authorities: Information may be disclosed upon a valid order from a court or regulatory authority.
• Game Provider: Authorized game providers may access certain data in order to operate games on the mn88 platform.
• Fraud Investigation: Relevant information may be shared with specialist firms that assist in fraud detection.

All third parties operate under a contract with us and are obligated to keep your information confidential. They may not use your data beyond the scope of that agreement.

6 Data Retention Period

Mn88 does not retain your data longer than necessary. Our general policy is:

• Active Account Information: Retained for as long as your account remains active.
• Financial Transaction Records: Generally retained for 5–7 years as required by legal obligations.
• KYC Documents: Retained for up to 5 years after account closure, as required by regulatory obligations.
• Gaming Logs: Retained for 1–3 years for security and dispute resolution purposes.

Once the retention period expires, data is securely deleted or anonymized.

7 Your Rights

You have the following rights regarding your personal data on the mn88 platform. To exercise them, please contact our support team.

8 Security Measures

Mn88 uses industry-leading security measures to protect your data. Our technical and organizational safeguards include:

• TLS/SSL Encryption: All data transfers are encrypted.
• Firewall Protection: Advanced firewall to prevent unauthorized access.
• Two-Factor Authentication: An additional layer of security for your account.
• Regular Security Audits: Regular testing conducted by external specialists.
• Staff Training: Mandatory data protection training for all staff.
• Data Backup: Secure encrypted backup system.

9 International Data Transfers

Mn88 is an international platform. Your data may be processed on servers in different countries. However, we ensure that:

• All international data transfers are conducted under GDPR-compliant Standard Contractual Clauses.
• Adequate data protection is ensured in all countries where data is transferred.
• Data processing agreements are in place with all third-party partners.

10 Contact & Complaints

For any questions or complaints about our Privacy Policy, please contact our Data Protection Team:

• Email: [email protected]
• Response Time: 24 to 72 business hours
• Language: Both Bengali and English are accepted

If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.